Policy

Quick & Easy Policy

Check on Delivery
* Try your items while the courier waits.

Not What You Expected?
* Return to the courier immediately.
* Pay only the delivery fees.

After the Courier Leaves
* No refunds.
* Exchanges accepted within 24 hours only.

Sale Items
* No refunds or exchanges after the courier leaves.

Other Governorates
* Accept or return the full order only at delivery.
* No partial returns.
* Delivery fees apply for returns.

Smooth Delivery Tip
* Coordinate with the courier for a time that allows you to try items upon delivery.